1. Introduction

Welcome to Webhouse Technologies Pty Ltd. As a software development company, we prioritise the privacy and security of our users' personal information. This privacy policy is crafted to inform you about how we collect, use, store, and protect your personal data in compliance with the Australian Privacy Principles under the Privacy Act 1988.

2. Collection of Personal Data

At Webhouse Technologies Pty Ltd, we collect personal information that is essential for providing our services and enhancing user experience. The types of personal information we collect include:

• Name: To personalise your experience and interaction with our services.
• Email Address: Used as a primary mode of communication and for sending occasional valuable content related to our services.
• Phone Number: For direct communication regarding your requirements or inquiries.
• Company Name: To better understand the context of your business needs and tailor our services accordingly.

This information is collected through direct interactions with our users, such as when you sign up for our services, contact us for inquiries, or subscribe to our newsletters.

3. Use of Personal Data

The personal data we collect is integral to our operations and is used in various ways:

• Stored securely in our CRM system to manage customer relationships effectively.
• To contact you directly regarding your specific software development needs and requirements.
• To send updates, newsletters, and other relevant content which you can opt out of at any time through an unsubscribe link provided in each email.

We are dedicated to using your personal data solely for legitimate business purposes and enhancing your experience with our services.

4. Data Security

Protecting your personal information is paramount. We employ robust security measures including:

• Use of secure servers to safeguard your personal data against unauthorised access, alteration, disclosure, or destruction.
• Regular updates to our security practices to ensure compliance with current best practices and regulations.

5. User Rights

In line with the Australian Privacy Principles, we acknowledge your rights to access and control your personal data. You can request access to, correction, or deletion of your personal information by reaching out to us at hello@webhouse.ai. We are committed to responding to your requests promptly and efficiently.

6. Changes to Privacy Policy

Our privacy policy may evolve over time to reflect changes in our practices or legal requirements. We will notify users of any significant changes to this policy through email. We encourage you to periodically review this policy to stay informed about how we are protecting your information.

7. Contact Us

For any questions, concerns, or comments about our privacy practices, please do not hesitate to contact us at hello@webhouse.ai. We value your feedback and are committed to continuously improving our privacy practices.

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